Monday, November 30, 2009

Progressive Thinking??? I doubt it!!

Imagine this situation:

Your significant other has a medical emergency: An ambulance, representing the insurance company pulls up and tells you we are taking them to our evaluation center, once there we will determine the condition and which hospital in our opinion would be the best to take them to.

Once your loved one is at the evaluation center the insurance company gives an opinion as to what treatment is required, by the way, there are no medically trained practicing doctors at the evaluation center. The evaluation center calls a couple of hospitals and based on its evaluation asks the hospitals to BID on a price to "heal" the patient. If the evaluation center accepts the hospitals bid, the patient is moved to the hospital and the hospital has 24 hours to adjust the bid. Any time after that, the hospital loses any rights for additional compensation. Once the procedure is finished with your loved one, we will call you and you can retrieve them at our evaluation center, but you must pay your deductible. The hospital is judged by the evaluation center based on how quickly and inexpensively the procedure is done.

Seem far-fetched? Not exactly! This is how Progressive's "Concierge" Program works in the collision repair. The insured does not know who is fixing the car, what the shop's level of expertise is, nor anything else about the repair process. Progressive wants the insured to have as little information and contact with the process as possible. "Leave it to us" is their slogan. Makes you wonder how much you should be leaving to them. In 15 minutes you could save 15% or more and give up all of your control over your vehicle repairs. How do you think the 15% is saved?

Tuesday, November 24, 2009

Thanksgiving

Ah Yes.

Thanksgiving is 2 days away. I am still trying to digest last year's meal. Don't get me wrong - mom makes a fantastic turkey and the mashed potatoes - do not get me started. I could feel my waistline expanding by the second. But with as much effort I am trying to focus on Thanksgiving - it is the next day that scares me. Yes - the infamous "Black Friday." I wonder if they will keep the name "Black Friday" with the economy the way it is. Watch - next week you will see a news report changing the name "Black Friday" to "Pink Friday." But any who - West Loop Auto will be open for all of your vehicle needs on that Friday. After driving from store to store - dodging foot traffic here and trampling there - your vehicle will need some love. We have great specials going on right from oil changes to total vehicle maintenance. We are your neighborhood vehicle care center. Please contact us right away for towing to detailing, collision to touch up - at 866-738-1975. We are your Chicago Auto Car Center. Until the turkey has been devoured we will meet again.