Progressive Thinking??? I doubt it!!

Imagine this situation:

Your significant other has a medical emergency: An ambulance, representing the insurance company pulls up and tells you we are taking them to our evaluation center, once there we will determine the condition and which hospital in our opinion would be the best to take them to.

Once your loved one is at the evaluation center the insurance company gives an opinion as to what treatment is required, by the way, there are no medically trained practicing doctors at the evaluation center. The evaluation center calls a couple of hospitals and based on its evaluation asks the hospitals to BID on a price to "heal" the patient. If the evaluation center accepts the hospitals bid, the patient is moved to the hospital and the hospital has 24 hours to adjust the bid. Any time after that, the hospital loses any rights for additional compensation. Once the procedure is finished with your loved one, we will call you and you can retrieve them at our evaluation center, but you must pay your deductible. The hospital is judged by the evaluation center based on how quickly and inexpensively the procedure is done.

Seem far-fetched? Not exactly! This is how Progressive's "Concierge" Program works in the collision repair. The insured does not know who is fixing the car, what the shop's level of expertise is, nor anything else about the repair process. Progressive wants the insured to have as little information and contact with the process as possible. "Leave it to us" is their slogan. Makes you wonder how much you should be leaving to them. In 15 minutes you could save 15% or more and give up all of your control over your vehicle repairs. How do you think the 15% is saved?